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Terms & Conditions

A legal disclaimer
 

Terms & Conditions

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Last updated: 22.8.2025

 

Welcome to Eleanor PMU & LASH. By booking an appointment, purchasing a shadow session, or using this website, you agree to the following terms and conditions. Please read them carefully.

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1. Appointments & Cancellations

 

 

  • A booking is only confirmed once you have received confirmation from us.

  • Cancellations or rescheduling require at least 24 hours notice. Late cancellations or missed appointments may result in a fee or loss of deposit.

  • We reserve the right to refuse treatment if we believe it is unsafe or unsuitable for the client.

  • If you arrive late for your appointment we have the right to reschedule your appointment and may request payment to be made.

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2. Deposits & Payments

 

 

  • Some treatments require a non-refundable deposit, which will be deducted from the final balance.

  • Full payment is due on the day of treatment unless otherwise stated.

  • Deposits and payments are non-transferable between clients.

  • Late payments will incur a late payment fee of 10%.

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3. Health & Medical Conditions

 

 

  • It is the client’s responsibility to disclose all relevant medical information prior to treatment.

  • Certain conditions may prevent us from carrying out a procedure (e.g., pregnancy, skin conditions, recent cosmetic treatments).

  • We are not liable for undisclosed medical issues that affect treatment results.

 

 

 

4. Results & Aftercare

 

 

  • Results vary depending on skin type, lifestyle, and aftercare. No guarantee is made for treatment outcomes.

  • Clients are responsible for following aftercare instructions to achieve the best possible results.

 

 

 

5. Refunds & Liability

 

 

  • Treatments and training services are non-refundable once provided.

  • We accept no responsibility for complications arising where aftercare advice has not been followed.

  • We are not liable for any allergic reactions, unless caused by negligence. Patch tests are available upon request.

 

 

 

6. Shadow Sessions

 

 

  • All sessions require a deposit.

  • Shadow session fees are non-refundable once the session has started.

 

 

7. Intellectual Property

 

 

  • All course materials, images, and website content are the property of Eleanor PMU & LASH and must not be copied, distributed, or used without permission.

 

 

 

8. Governing Law

 

 

  • These Terms & Conditions are governed by UK law. Any disputes shall be subject to the jurisdiction of UK courts.

 

 

 

 

📌 By booking or purchasing from Eleanor PMU & LASH, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

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